Terms of service

Dear Valued Luxuryzion Customer,

Welcome to Luxuryzion. Below, you'll find the detailed Terms of Service ("Terms") that govern your use of our website. By accessing or using any part of our site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services provided by us. By checking the box on the shopping bag page before initiating checkout and placing your order, you agree to all our policies and rules.

OVERVIEW

Luxuryzion operates the website where these Terms apply. Throughout the site, the terms “we”, “us”, and “our” refer to Luxuryzion. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You must not use our products for any illegal or unauthorized purposes, nor violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content may be transferred unencrypted and may involve transmissions over various networks.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The information on our site is provided for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

You agree that we may use your comments without restriction, such as for marketing purposes, and that we are not obligated to maintain any comments in confidence or to pay compensation for any comments.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, among other restrictions outlined in this section.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Our products and services are provided 'as is' without any warranty, and we are not liable for any damages that may arise from their use.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Luxuryzion and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

SECTION 16 - TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time.

SECTION 17 - ENTIRE AGREEMENT

These Terms and any policies posted by us on the site constitute the entire agreement and understanding between you and us.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Ireland.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on our website. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website.

SECTION 20 - CONTACT INFORMATION

For any questions regarding the Terms of Service, please contact us at info@luxuryzion.com.

Shipping Policy

Dear Valued Luxuryzion Customer,

At Luxuryzion, we are committed to delivering a seamless, secure, and elegant shopping experience—wherever you are in the world.

Free Worldwide Shipping – Limited-Time Offer

We are pleased to offer free global shipping on all orders, extending beyond our standard free shipping threshold of $85. This promotion allows customers worldwide to enjoy our curated luxury collections with no added shipping cost.

Order Processing & Preparation

Every order is prepared with care and precision. Please allow 2 to 5 business days for quality checks and secure packaging before dispatch.

Estimated Delivery Times

United States & United Kingdom

  • Shipping Method: FedEx/UPS

  • Delivery Time: 3–7 business days

  • Customs Fees: None

Canada

  • Shipping Method: UPS

  • Delivery Time: 4–9 business days

  • Customs Fees: A small fee may apply.

Europe

  • Standard (DHL Economy): 7–14 business days

Australia

  • Aramex: 4–9 business days.

Rest of the World

  • Global Shipping: 3–14 business days via available premium carriers

  • Customs Fees: May apply depending on destination and local regulations

Customs Duties & Import Taxes

Our product prices include all applicable taxes and duties for most regions. However, certain shipping methods, such as Aramex (Australia) and FedEx Priority (Europe), may incur additional customs fees upon arrival. If applicable, customers will be contacted directly by their local customs office.

Important: Failure to pay customs duties when required may result in the parcel being returned or destroyed by customs. In such cases, no refund will be provided.

Tracking & Delivery Updates

Once your package is dispatched, you will receive a tracking number for real-time updates. We kindly ask for your patience in the event of minor delays due to customs inspections, public holidays, or other external factors.

Lost or Delayed Packages

All shipments are fully insured and protected throughout the delivery process. In the rare event that your package is confirmed lost in transit, we will arrange a complimentary replacement with full tracking at no additional cost.

For unexpected delays—such as those caused by courier backlogs, severe weather, or peak seasonal demand—please don’t hesitate to contact us. Our support team is here to assist you promptly and ensure your concerns are addressed with priority.

Contact Us

Should you have any questions about your order or delivery, our dedicated support team is here to help:

Email: clientservices@luxuryzion.com

We respond to all messages within 48 hours or less.

Thank you for choosing Luxuryzion. We’re honored to serve you and deliver fashion with confidence, care, and global reach.

Warm regards,
Luxuryzion Customer Service Team

Refund and Return Policy

Dear Valued Luxuryzion Customer,

Thank you for choosing Luxuryzion, where elegance meets exceptional value. We are grateful for your trust and delighted to present you with an unparalleled shopping experience in men’s designer fashion. To ensure transparency and provide clarity, we are pleased to outline our refund, return, and cancellation policies.

Commitment to Quality

At Luxuryzion, we take pride in offering a meticulously curated selection of premium designer apparel, footwear, and accessories. Our products come directly from the same trusted manufacturers that supply leading global fashion houses, ensuring the highest standards of craftsmanship and durability.

Products on Sale

At Luxuryzion, we are dedicated to making premium fashion more accessible by offering exceptional discounts on carefully curated items. Products discounted by up to 50% represent a rare opportunity to own world-class designs at outstanding value.

These savings are possible because some pieces in our collections may originate from previous seasons, surplus inventory, or production batches that were not allocated to flagship stores due to minor—and often imperceptible—variations. Examples include:

  • Subtle differences in stitching, color tones, or detailing that fall outside the exacting aesthetic standards of flagship retail.

  • Surplus stock from high-demand collections or items stored for logistical reasons after their initial retail release.

Importantly, these products are manufactured by the same trusted producers, using the same premium materials, and uphold the same durability, style, and craftsmanship as those found in official stores. The differences are purely aesthetic and do not compromise the function, longevity, or overall appearance of the items.

By offering these pieces, Luxuryzion enables discerning shoppers to enjoy iconic design and craftsmanship at significantly reduced prices. However, please note that while these items are perfect for personal use, we do not recommend reselling them, as some were not originally intended for flagship retail alignment.

Rest assured, every product is carefully inspected before being shipped to you, ensuring it meets our quality standards. With Luxuryzion, you can confidently embrace the artistry and refinement of the world’s leading brands—at exceptional value.

Returns Policy

Our return policy ensures your satisfaction while maintaining the exclusivity and premium quality of our offerings. We accept returns within 30 days from the delivery date, subject to the following conditions:

Return Conditions

  • Condition of Items: Items must be returned in their original, unworn, and unused condition, complete with all tags and packaging. Ensure care when trying on products and return them as received. Returns that do not meet these conditions will not be accepted.
  • Final Sale Items: Products purchased on sale or at a discount are considered final sale and are not eligible for returns unless they arrive damaged or defective.
  • Footwear and Accessories: Must be returned in their original boxes and dust bags (if provided), placed in a protective box for return shipping.
  • Hosiery, Lingerie, and Swimwear: Must have hygiene seals intact and be returned in unopened packaging. These items should only be tried on over personal undergarments.
  • Face Masks and Jewelry: Due to hygiene reasons, these cannot be returned unless defective.

Custom Items:

Made-to-order items are non-returnable unless they arrive damaged or defective.

Return Process

  • Ensure items are in their original condition and packaging before initiating a return.
  • Customers are responsible for return shipping costs unless using our standard return service or the item is incorrect or faulty.
  • Returns from a different country than the delivery destination will incur additional costs.

Monitoring Return Behavior

To maintain flexibility in our policies, we monitor return activities. Repeated breaches of our return policy may result in restrictions on future purchases or account closure.

For return assistance, contact our customer service team at clientservices@luxuryzion.com. We are here to help with any inquiries and ensure a seamless process.

Damaged Products and Refund Process

If you receive a damaged product, we are prepared to assist with a prompt refund.

  1. Contact our team within 30 days of receipt at refunds@luxuryzion.com.
  2. Provide your order number, a description of the issue, and photographic proof of the damage.
  3. Our team will guide you through the return process and provide a return authorization.

All shipped items are insured, ensuring a smooth refund process for any damaged goods.

Cancellations

Cancellations are possible only if the order has not yet been shipped, usually within 2 business days from purchase. Once prepared for dispatch or shipped, cancellations are no longer possible due to the exclusive nature of our inventory.

How to Cancel or Request a Return
Please contact us at clientservices@luxuryzion.com or via phone at +1 (917) 261-3586, providing your order number and the reason for your request. Our team will confirm and assist you promptly.

Global Trust and Unparalleled Service

At Luxuryzion, we are proud to serve a global community of satisfied customers. Our commitment to exceptional products and reliable service ensures your experience is seamless and fulfilling.

Contact Us

For any inquiries or assistance, reach out to us at clientservices@luxuryzion.com. We are dedicated to exceeding your expectations and making every interaction with Luxuryzion extraordinary.

Thank you for being a valued member of the Luxuryzion family.

Warm regards,
Luxuryzion Customer Service Team