Shipping & Fulfillment Information

At Luxuryzion, we are committed to delivering a seamless and reliable experience—wherever you are in the world.

Order Preparation:
Each order is carefully prepared within 2 to 5 business days, ensuring every item meets our high standards before shipping.

Estimated Shipping Times:

• USA & UK: 4–9 business days - FedEx

• Canada (UPS): 4–9 business days

• Europe (DHL Express): 4–12 business days

• Australia (Aramex): 4–9 business days

• Rest of the World: We ship globally and aim to deliver within 4–12 business days

Please note that while we strive to deliver on time, occasional delays may occur due to customs, holidays, or unforeseen logistics disruptions. All shipments are insured and protected for your peace of mind.

Returns & Cancellations

• Returns: Accepted within 7 days of delivery for eligible items.

• Cancellations: Possible only before the order is shipped. Once fulfilled and dispatched, cancellations are no longer permitted.

Lost or Delayed Packages

All shipments are fully insured and protected throughout the delivery process. In the rare event that your package is confirmed lost in transit, we will arrange a complimentary replacement with full tracking at no additional cost.

For unexpected delays—such as those caused by courier backlogs, severe weather, or peak seasonal demand—please don’t hesitate to contact us. Our support team is here to assist you promptly and ensure your concerns are addressed with priority.

Need Assistance?

For questions, concerns, or support with your order, our team is here to help.

Email: info@luxuryzion.com

We respond to all messages within 12 hours or less.

Customer Service Enquiries
Our Customer Service team is here to assist you with any questions, order issues, or styling advice.
Email: info@luxuryzion.com

We aim to respond to all enquiries, including refund-related matters, within 12 hours—never later.

Advertising Enquiries
For all advertising and partnership opportunities with Luxuryzion, our commercial team is available to assist you at any time.
📧 Email: advertising@luxuryzion.com